Last week I received a comment to one of my blogs. In it, they pointed out that implementing BPM across a company was like swallowing a whale whole. 

Obviously, you have to take small steps.

I would be surprised if one person at a company could identify all of their processes. Further, I don’t believe that it is necessary. I believe that we can apply an 80/20 rule to these – improving 20% of your processes will yield 80% of the possible value. So, you only need to identify the key [high value] processes.

I recommend [as do many others] selecting your first process to manage using the following criteria:

·         A process with some visibility

·         A process that management would like to see improved

·         A process that when improved would bring a financial gain to the company

·         A process that can be measured

Select a process where success is attainable in a short period of time. Demonstrate success on improving/managing this process and you will be well positioned to take on the next process. Build on your successes.

Have you approached this differently? Share your thoughts…