PLM Benefits Reference Model, BPM Pitfalls, PDT Europe 2010, Single Greatest Benefit of BPM
2PLM NewsletterJohn Stark Associates October 11, 2010 - Vol13 #14 |
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Welcome to the 2PLM e-zine This issue includes :
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| PLM Benefits Reference Model by Roger Tempest |
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| It is time for the return of a visionary idea - the creation of an international Reference Model for the benefits of implementing PLM. A Model that is accurate, comprehensive, detailed, and accepted as an agreed industry standard.
The Model will be of use to everyone who needs to define and justify the benefits of implementing PLM, and to know that the results of an implementation are as good as those achieved by other organisations. It will help companies save time when identifying the benefits of PLM; make it easier to communicate about PLM; and provide a basis for management decisions about PLM investments. The PLM Benefits Reference Model concept was first launched in 2006 with support from PTC and UGS (now Siemens PLM), who saw how useful the Model would be and hosted workshops in London, UK and Boston, USA. The idea was slightly ahead of its time at that stage because many people were looking for other answers (such as how to measure Capability and Maturity) from a benefits model. Those issues have now been resolved with tools such as the PLM Maturity Reference Manual. The launch did produce the core structure of the Benefits Model, and there is now a much clearer understanding of how to generate its content. Creating the Model would be an ideal vehicle to build on the PLM in the USA findings that have been covered in recent issues. It is one of the most constructive ways to cross-fertilise the PLM experience in Europe and America, and produce a new metrics framework at the same time. Such a complex, international project cannot be run by the PLMIG alone. It needs the input and support of major PLM user and vendor organisations to act as a Steering Group, to set the working framework of the Model, and the terms of reference of the project that will generate it. |
The Steering Group will guide a global consortium of PLM users and vendors that form the core participation in the project, with a PLMIG development framework that allows smaller organisations to take part.
Steering Group membership allows far-sighted organisations the opportunity to:-
It has generally been recognised that this is a 'win-win' project that will help everyone involved in PLM - users, product vendors, service providers, consultancies and academics. According to some companies that have run PLM initiatives, the availability of a PLM Benefits Reference Model would reduce the time to identify and agree on a solution by more than 20%. In one case, a CFO complained of a delay of about 12 months in PLM implementation due to the lack of a common understanding of PLM benefits. The first step is to talk to potential Steering Group members to discuss the structure and timescales of the programme. The scope and the structure can then be clarified. If you think that your organisation might like to take part then we would be glad to give you more information.
Roger Tempest is co-founder of the PLMIG. You can request more information via brm@plmig.com
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| BPM Pitfalls by Scott Cleveland |
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| In any project, you should be looking for a 'successful outcome'. In the case of Business Process Management, you should be looking for a customer focused outcome. Instead of looking at the business from the inside out, look at it from the outside in - from the customer's point of view. Typically, when taking on a BPM project, you identify the process steps. You identify the activities at each step and the person(s) performing those activities. You identify what they need to perform those activities - tools, drawings, documents, etc. You identify their output - finished goods, new drawings, documents, etc. You look to eliminate non-value added tasks. You may even look to use software to automate some activities. But, have you looked at the customer touch points? How will your process improvements make it easier for your customer to buy from you? How will your process improvements increase customer satisfaction? How will you manage your customer's expectations?
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A successful outcome is far more important than the methodology chosen to get there.
What does a successful outcome mean to your company? More efficient business processes lead to increased revenues, lower costs and improved customer relationships. It can differentiate you from your competitors. It can be the key that allows your company to break out as the market leader.
Your Thoughts.... What steps has your company taken to be a market leader?
Scott Cleveland can be contacted on +1 408-464-6387
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| PDT Europe 2010 Conference |
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| Eurostep is pleased to officially announce the PDT Europe 2010 conference to be held November 16-17 at the Microsoft Campus in Reading, UK. This year's theme is "Standards based PLM for Global Innovation and Collaboration" |
The programme has just been completed. To view the agenda please visit www.pdteurope.com. Register by October 21 to receive a Euro 155 early bird discount!
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| Single Greatest Benefit of BPM by Scott Cleveland |
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According to the 2009 BPM Market Report, the "single greatest" benefits from using BPM to date include "Automation of standard procedures and processes", "Ability to visualize, simulate and trouble shoot business processes", and "Change business rules and processes without impacting underlying applications".
My Thoughts.... Visibility has to be the most overlooked benefit. Before implementing a BPM strategy, most companies have little visibility into their processes. Status is hard to come by. Inefficiencies are virtually invisible. Many companies hire a program manager to come up with this information.
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However, after implementing a BPM solution, the status of a process can be found with the click of a mouse. You can easily see if a step is taking too long. And, you can automate the mundane activities that software can perform for you. You'll wonder how you ever functioned without it.
What does it all mean? More efficient business processes lead to increased revenues, lower costs and improved customer relationships. It can differentiate you from your competitors. It can be the key that allows your company to break out as the market leader. Your Thoughts.... What steps has your company taken to be a market leader?
Scott Cleveland can be contacted on +1 408-464-6387
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